Shipping policy

Shipping Policy

At Sun Roots Collective, we take care to package your herbal goods with love and sustainability. Please review the details below to understand how we handle shipping.

Sustainable Shipping Option
We only offer a low-impact shipping option. By choosing this, you help us reduce packaging waste and emissions. Delivery may take a few extra days, but it’s better for the planet and your pocket.

Processing Times
Orders are typically processed within 2–4 business days. During seasonal surges or special promotions, processing may take a bit longer. You’ll receive a confirmation email once your order is on its way.

Shipping Options & Rates
We offer standard shipping through USPS and other eco-conscious carriers. Shipping rates are calculated at checkout based on your location and order size.

Estimated Delivery Times

  • Standard U.S. Shipping: 3–7 business days

  • Local Bay Area Delivery (when available): 1–3 business days

  • International Shipping: Currently unavailable

Lost or Delayed Packages
We are not responsible for delays caused by the carrier, but we’re happy to assist you in locating a package. Please reach out within 7 days of your expected delivery date.

Questions?
Email us anytime at info@sunrootscollective.com for help with your order.